Amazon Connect Contact Center Migration 101
Everything you need to know if you’re considering a move to the cloud
Our most popular videos
As a leading AWS partner with over 500 go-lives and counting, Aspen has unparalleled experience with Amazon Connect. We created this guide to help answer some of the most common questions people have about Amazon Connect and help you decide if a move is right for you.
Amazon Connect Wisdom - What You Need to Know
Amazon Connect Cases - What You Need to Know about this powerful feature
Amazon Connect Voice ID - What You Need to Know
Amazon Connect Tasks - What You Need to Know
Amazon Connect Outbound Campaigns - What is it and what are the benefits?
Amazon Connect Forecasting, Capacity Planning, and Scheduling
Amazon Connect Contact Lens - What You Need to Know
Want to hear from someone in your shoes?
Want to get the real story from somebody who has made the move before? Check out the first episode of the Aspen podcast, where we discuss the Amazon Connect migration for Hawaii’s Central Pacific Bank.
Still have questions?
Schedule your free 1-on-1 consultation with one of our CX experts.
How can we help?
Take a look at some of our recent case studies and see how we’re helping today’s enterprises move their contact centers to the cloud.
