You know migrating to the cloud is important.
So is how you get there.

Eliminate headaches and expedite your process with Aspen

Our track record is unparalleled. Why? Because our team specializes in everything that’s critical for making your transition to Amazon Connect a success: implementation, conversational design, automation, bot building, agent experience, and ongoing support.

Maximize profitability while improving agility.

Fight increasing costs and constricting budgets with free licensing

Ditch expensive hardware, infrastructure, and data center costs
Solutions designed to ensure you only pay for the contact center capabilities that you need

How much can you save with Aspen + Amazon Connect?

Achieved by:

Improving call deflection through Amazon Lex bots

Decreasing call handling time through improved UX and call routing
Driving higher CSAT scores through AI agent empowerment tools

“The Aspen team has been fantastic to work with. Our AWS Connect go-lives have gone extremely smooth thanks to the Aspen team addressing our findings during UAT (which were very few) in a timely manner and doing exactly what they said they would. Fantastic vendor, would highly recommend.”
“Aspen is a pleasure to work with. Extremely competent, great customer service, quick response time on some very complicated requests. As a law firm, LPG has some very unique requirements to adhere to federal and local law regarding our usage of AWS. Aspen was able to take all of our requirements and build them out in a fast and effective manner.”
“Aspen not only has exceptional expertise with AWS, they truly collaborate and are willing to share information to help all stakeholders excel. Their knowledge of AWS Connect in particular, allows them to provide sound guidance and direction to their partners and customers entering into this space.”
“Without Aspen's involvement, we would be using fewer AWS services and using them less effectively. Their partnership was a major contributing factor in deciding to weave AWS Services throughout our business.”
“Our DMV was getting complaints for long hold times, which only got worse when COVID happened. Our contact center was expensive and failing our needs. Aspen migrated us to Amazon Connect in under four months, drastically reducing costs and customer hold times, which improved customer satisfaction practically overnight. We met our 2-year cost-savings and self-service goals in just 6 months”